About Us

Congratulations. You chose WordPress to run your site. Now what?

Chances are, if you're a small business, your website is probably built on WordPress. As of January 2015, WordPress dominates Content Management Systems for the small business, running over 23% of the world's websites.1

Choosing WordPress to run your site was one of the smartest things you did to minimize online startup costs and keep your site's design and functionality fresh and flexible with minimal effort.

Now that you're running your site, you're also finding that you are slowly becoming a website administrator, a guru of databases, backups, plugins and themes - instead of focusing on growing your business.

Work More on Your Business , Less on Tweaking WordPress

BlueDog exclusively supports WordPress. We exist so that you can return your focus back to your business. We can help you with just about any technical need you have in maintaining your WordPress site - anything from adding an extra item in your menu to moving your website to a new server.

What makes BlueDog different?

  • You pay us only after we've fixed it.
  • When it does come time to pay, you choose how much, based on a suggested pricing model.
  • You can 'tip' your agent an extra amount as an extra vote of appreciation for their efforts.

Our agents

Our agents dream of WordPress sheep in their sleep, frequently code and maintain their own WordPress sites and love showing others how to setup and maintain their own sites. We are confident you'll love them as much as we do, and if not, you can tell the Chief Dog about it so we can ..., shall we say, properly adjust their attitude.

Support Language

BlueDog is based just outside of Seattle, WA in the United States and employs only US English proficient agents. As we expand to other countries, our focus will be in providing native language support in all our locales.

Satisfaction Pricing

Our 'Satisfaction Pricing' model on Pay Per Incident tickets means that you pay for your support only when we've delivered the solution, and at the price you feel it was worth to your business. You are never obligated to pay the full price of an incident and are eligible for a 30 day refund after you've been charged.

WordPress

WordPress is software that runs on a web server and helps users create and serve website content. It is twice free - free as in beer and free as in free speech - meaning it costs nothing to acquire, and it allows you to modify its source per their Gnu open source licensing model. It was first released on May 27, 2003, by Matt Mullenweg and Mike Little and features a plugin architecture and template system.

For a nice article on how widespread WordPress is, see 14 Surprising Statistics About WordPress Usage.

1. "Usage Statistics and Market Share of Content Management Systems for Websites". W3Techs. January 2015. Retrieved January 2015.